Give hands-on service, even when you’re off the clock
Cue up sequences of messages, files, and tasks to play by your rules and send when the time is right.
No credit card required
Reply to inquiries in seconds and
win more clients with automatic, personalized follow-ups.
Create custom Automations to match your process
Send emails and files to clients, or create tasks
Trigger based on client behaviors, dates, and other criteria
Send automatically or set to approve before sending
Get reminders when you have a task due or send to approve
Follow up instantly and win more clients
Automatically respond to inquiries without lifting a finger
Follow up with questionnaires, marketing materials, or a scheduling link
Offboard clients with thank you’s, surveys, or request a review
Feels like you at every moment
Incorporate your branded templates
Route leads to specific automations based on their interest
Approve before sending, so you can add personal details
Delay actions by minutes, hours, days, or weeks
Put your communication on cruise control.
No credit card required
Features
To save you time
To delight your clients
To keep you organized
Automatic Follow Ups
Automatically reply to inquiries within a matter of minutes or get back in touch with people you haven’t heard from in a few days.
Behavior or Date-Based Triggers
Trigger actions based on client behavior (like signing a contract) or relative to certain dates.
Templates
Pull-in email and file templates to quickly construct Automations, and tweak template content as needed.
One-time Setup
Set up Automations for your most common processes then reuse them again and again.
Prompt, Proactive Communication
Automatically send clients requested information so they get their questions answered ASAP.
Personalized Messaging
Scheduled messaging doesn’t have to be robotic or generic. Customize anything you want before you send it so your client always gets the best experience.
Beautifully Branded Materials
Dynamic, customizable files will have your client’s saying “wow” all the way through booking.
Client Portal
As with any other communication in HoneyBook, any file or message sent via an automation will be easily accessible in the Client Portal.
Automation Overview
See upcoming files or emails set to send to a client so you can foresee any issues, tweak content, or step in if needed.
Tasks
Automatically create tasks with due dates, so you never forget to check-in with a client or take care of a necessary task.
Consistent Processes
Approach each job with the messages and strategies you know work, so you eliminate the guessing game.
Notifications
Reminds you when you need to review a message before it sends.
FAQs
Why Automations?
Can Automations help me follow up with leads?
How can I use Automations to help my business?
What if I don’t want emails or files to send automatically?
What can be sent or done using Automations?
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